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About the role
Join the experienced team at Gold City Medical Centre as a Senior Medical Receptionist. In this full-time role, you will be responsible for managing the medical administration and front desk duties for our busy practice located in Charters Towers, QLD. As a key member of our team, you will play a vital role in providing excellent patient care and ensuring the smooth running of our medical centre.
What you'll be doing
* Greeting patients, booking appointments, and managing patient inquiries in a friendly and professional manner
* Performing medical billing, processing payments, and maintaining electronic patient records
* Coordinating and scheduling appointments, procedures, and referrals
* Assisting with the management of medical supplies and inventory
* Providing administrative support to the medical team as required
* Maintaining a high level of confidentiality and discretion when handling sensitive patient information
* Organizing and managing staff rosters to ensure adequate coverage and efficient operation
* Keeping the reception team updated with any changes in schedules or procedures
What we're looking for
* Minimum of 3 years' experience in a medical receptionist or similar administrative role
* Strong interpersonal and communication skills, with the ability to interact with patients, medical staff, and other stakeholders effectively
* Excellent organisational and time management skills, with the ability to prioritise tasks and work under pressure
* Proficient in using medical practice management software and electronic health record systems
* Demonstrated attention to detail and a commitment to providing high-quality customer service
* Knowledge of medical terminology and healthcare industry regulations and procedures
What we offer
At Gold City Medical Centre, we are committed to creating a supportive and inclusive work environment that values our employees. We offer a competitive salary, opportunities for professional development, and a range of health and wellbeing benefits to ensure our team can thrive. If you are passionate about healthcare and enjoy working in a fast-paced and collaborative environment, we'd love to hear from you.
About us
Gold City Medical Centre is a well-established medical practice serving the Charters Towers community for over 20 years. Our team of experienced healthcare professionals is dedicated to providing comprehensive and personalised care to our patients. We are committed to innovation, continuous improvement, and creating a positive patient experience.
Apply now to join our dynamic team as a Senior Medical Receptionist.
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a medical receptionist?
* Do you have customer service experience?
* Which of the following medical practice management software do you have experience with?
* Do you have experience in administration?
* How many years of people management experience do you have?
* Do you have experience preparing work rosters?
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