Worldwide Specialist Sales, Amazon Connect - Australia & New Zealand, AWS
Job ID: 2871060 | Amazon Web Services Australia Pty Ltd
AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung.
AWS is seeking an experienced Sales Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon’s Contact Center as a Service (CCaaS). This effort is in direct response to feedback from customers and seeks to address the daily pain points of meeting the high bar of delivering outstanding customer service. This service will offer a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and very complex pricing models, and scaling based upon the specific needs of their businesses. The ideal candidate will have enterprise sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call/contact center and/or the integration of these complex solutions, be a self-starter, and be willing to operate both tactically and strategically.
As a key team member in this fast growing, exciting space you will have the opportunity to help drive the growth and shape the future of a service category that will have a significant impact on our customers’ business.
Key job responsibilities
1. Drive revenue and market share for AWS.
2. Meet or exceed quarterly and annual revenue targets.
3. Develop and execute against a sales plan.
4. Maintain a robust sales pipeline.
5. Work with partners and OEM’s to extend reach & drive adoption of AWS solutions.
6. Manage contract negotiations along with the core sales organization.
7. Develop long-term strategic relationships with key accounts.
8. Ensure customer satisfaction.
BASIC QUALIFICATIONS
* 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
* 10+ years of business development, partner development, sales or alliances management experience
PREFERRED QUALIFICATIONS
* 5+ years of building profitable partner ecosystems experience
* Experience developing detailed go to market plans
Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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Posted: November 18, 2024 (Updated about 10 hours ago)
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