Change and Communications Manager - New Op ModelTalenza has been engaged by a leading professional services organisation to recruit a Change Manager.
This pivotal role will support a division as it transitions to a new operating model and adopts new ways of working.
Positioned within a well-established Group Transformation Office, this role is key to driving successful change.Key Responsibilities:End-to-End Change Management: Lead the full lifecycle of change management for enterprise technology initiatives, ensuring smooth adoption and integration across the organisation.Managing Rollout of a New Operating Model and Ways of Working: Oversee the structured deployment of new operating models and business processes, ensuring alignment with organisational goals and effective adoption by teams.Strategic and Tactical Internal Communications: Develop and deliver clear, engaging, and tailored communication strategies to support change initiatives and enhance stakeholder understanding.Stakeholder Engagement: Collaborate with senior stakeholders to align on a unified approach, fostering a culture of 'one process, one way of working.'
Provide guidance and influence to achieve organisational objectives.Change Strategy Execution: Design and implement change management strategies and plans, including training, impact assessments, and communication campaigns to support system adoption.Complex Environment Navigation: Operate effectively within a mature change management function, ideally a Change Centre of Excellence, adapting strategies to suit organisational complexity.ADKAR Methodology: Leverage a strong understanding of the ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) methodology to design and implement structured change management strategies that drive sustainable results.Qualifications and Experience:A minimum of 4 years' experience in change management and communications, ideally within enterprise technology transformation.Proven success in delivering change within a complex environment, demonstrating the ability to navigate organisational dynamics and influence at all levels.Solid knowledge and practical application of the ADKAR methodology in delivering change initiatives.Superior communication and presentation skills, with the ability to engage senior stakeholders and drive alignment.Experience in a consulting environment is a bonus, bringing valuable insights and best practices to the role.A proactive and adaptable mindset, with a focus on delivering results and driving value.Key Selection Criteria to be addressed:Confident Stakeholder Engagement: Able to comfortably engage with and influence senior stakeholders at all levels.Exceptional Writing and Communication Skills: Strong ability to articulate complex ideas clearly and concisely, with a sharp, succinct, and impactful writing style.Strategic and Tactical Communications: Proven experience in developing and executing both strategic and tactical internal communications.Expertise in Organisational Change: Strong background in organisational design (OD), operating model transformation, and large-scale change initiatives.Self-Starter and Individual Contributor: Ability to work independently, taking initiative within a Group Transformation Office (GTO) or PMO environment.Seniority levelMid-Senior levelEmployment typeContractJob functionConsulting
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