Total Tools Mount Gambier is your go-to destination for all things tools and trade. As part of Australia’s leading tool retailer, we specialize in offering a wide range of professional-grade tools, equipment, and accessories to support tradespeople, DIY enthusiasts, and businesses alike. Our knowledgeable team is committed to delivering excellent customer service, expert advice, and tailored solutions to meet every project’s needs. With a deep understanding of the local community, we pride ourselves on being a trusted partner for Mount Gambier’s builders, mechanics, and tradespeople, ensuring they have the right tools for every job.
Retail Team Member
Are you passionate about tools and providing excellent customer service? We’re looking for an enthusiastic and dedicated Casual Retail Team Member working up to 24 hours a week to join our team! If you’re someone who enjoys a fast-paced environment and thrives on keeping things organised while helping customers, we’d love to hear from you.
What will you be doing?
1. Receiving
o Receiving and storing goods in our warehouse
o Supporting customer queries and offering solutions
o Maintaining a safe, organised warehouse environment
o Creating and maintaining in-store and shelving displays
o Ensuring pricing and ticketing accuracy
o Adhering to store presentation standards
o Liaising with the Store Manager and maintaining strong relationships with the team
2. Cashier
o Processing sales through our POS system
o Engaging with customers face-to-face, by telephone, and email
o Supporting customer queries and providing solutions
o Processing and maintaining customer orders
o Offering expert advice and information on products
Does this sound like you?
* Previous experience in retail, receiving, or merchandise is highly desirable
* A passion for tools and understanding of hardware products
* Comfortable with technology and computer systems
* Experience using walkie stacker or forklift (current forklift licence preferred)
* Available for weekday, weekend, and occasional public holiday shifts
About You:
* Positive, engaging attitude with a customer-first approach
* Self-motivated and adaptable to change
* Respectful and able to work as part of a team
* Proactive and shows initiative
If you are looking for a role that offers variety and the opportunity to be part of a dynamic team, apply now!
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