Peppers Salt Resort and Spa, Bells Boulevard, Kingscliff, New South Wales, Australia Req #3362
Monday, 11 November 2024
Peppers Salt Resort & Spa Kingscliff is conveniently located just 15 minutes’ drive south of the Gold Coast Airport and is home to some of Australia’s finest beaches and World Heritage listed National Parks. Offering a range of hotel rooms, two and three bedroom apartments, lagoon pool, spa, tennis courts, meeting rooms and event spaces as well as Cove Bar & Poolside dining there is plenty for our guests to enjoy while at Peppers.
Purpose
As an Assistant Front Office Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities for you to connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.
Primary Responsibilities
* Take the helm and guide the hotel's day-to-day operations with expertise.
* Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere.
* Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise.
* Contribute to roster planning and preparation.
* Embrace authenticity and let your unique self-shine in every shift.
Skills and Experience
* Demonstrated expertise in Hotel Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader, Supervisor, or Manager.
* Proficiency in using reservation and property management systems is a plus.
* Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills.
* Masterful in the art of both the written and spoken communication.
* Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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