Job Description
What is the opportunity?
This is a unique opportunity for an future leader ready to take a step up. Reporting directly into the Hotel Manager, this hands on role will be responsible for supporting the reservations team in end to end process of conference, events and groups. You will ensure that guests receive the best possible pre-arrival experience, identifying peak moments that can be set up for the broader team to deliver. A key aspect of your role will be coordinating all group business at the hotel and implementing strategy to maximise yield for the hotel.
Qualifications
An experienced and confident Hotel Front Office or Reservations professional with a proven record of accuracy while processing high volume of data. You will have an excellent understanding of Reservations processes, the ability to think creatively and be a proactive self-starter. Knowledge of the Adelaide market will be a significant advantage, as will experience working with Opera Cloud and Resaweb.
Additional Information
What is in it for you:
* ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide
* Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS