At LifeByte, we are a dynamic and innovative collective of tech visionaries driven by a relentless pursuit of excellence. Each of us brings a unique set of skills to the table, collaborating on projects that shape the future.
Founded in 2017, we are dedicated to fostering an ecosystem of seamless resource exchange, where efficiency and precision are paramount. With cutting-edge solutions, we empower businesses to thrive and individuals to unlock their full potential. Committed to high-tech innovation, we are actively reshaping the future, one Byte at a Time.
Responsibilities
* Microsoft 365 Configuration: Administer and configure Microsoft 365 services, including user accounts, security groups, SharePoint, Teams, Exchange, and OneDrive.
* Jira Administration: Configure and manage Jira workflows, permissions, and user roles to ensure optimal usage across teams. Integrate Jira with other tools as needed.
* Jira Service Management: Manage and optimize Jira Service Management for IT service requests, incident management, and change requests to ensure smooth internal processes.
* Access Control Management: Implement and manage access permissions for internal systems, ensuring users have the appropriate level of access based on their roles and responsibilities.
* Single Sign-On (SSO) Configuration: Set up and maintain SSO solutions across systems, including Microsoft Azure AD, ensuring smooth authentication processes for users.
* Security Policy Enforcement: Design and enforce security policies, including password policies, multi-factor authentication (MFA), and encryption standards, in accordance with best practices and regulatory requirements.
* User Provisioning and De-Provisioning: Ensure efficient and secure processes for onboarding and offboarding employees, including creating user accounts, assigning roles, and revoking access when necessary.
* System and Network Security: Monitor system logs and perform regular audits to ensure compliance with security policies. Respond to and mitigate security incidents.
* Automation and Scripting: Automate repetitive tasks related to user management, access control, and system configurations using PowerShell, Bash, or other scripting languages.
* Compliance and Auditing: Ensure that systems meet compliance standards such as GDPR, HIPAA, or other relevant regulations, and participate in internal and external audits.
Requirements
* Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred).
* 3+ years of experience in system administration or IT systems configuration.
* Expertise in Microsoft 365 administration including Exchange Online, Teams, SharePoint, and OneDrive.
* Experience in Jira administration (user roles, permissions, and workflow configurations).
* Experience in Jira Service Management for handling IT service requests and change management.
* Strong knowledge of SSO technologies, particularly Microsoft Azure AD and other identity management platforms.
* Familiarity with access control policies and user lifecycle management (provisioning, de-provisioning).
* Hands-on experience with cybersecurity best practices, including MFA, encryption, and vulnerability management.
* Strong proficiency in scripting languages such as PowerShell and Bash for automating tasks.
* Experience with cloud platforms (Azure, AWS) is a plus.
Benefits
* Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
* Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
* Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
* Welcome your newest family member with a special gift!
* Hybrid working arrangement.