IT Helpdesk (IT Remote Technical Support-By Phone and Email)Keep Breaking ThroughCustomer service and supportFull-timeOffice | AustraliaMid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Our vision is to enhance people's lives through secure, reliable advanced technology. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that …About the rolePlease note: Special project-NV2 Clearance or NV1 Clearance or Baseline Clearance is required for this role.What success looks like in this roleThe IT Helpdesk is responsible for providing entry-level telephone technical support for hardware such as laptops, desktops, PDAs, and printers, as well as providing software technical support.What you'll be responsible forProvide technical support and training to clients and end users.Skills you'll needSpeaks clearly to convey information effectively to a target audience.Creativity - Generates multiple innovative/new/novel ideas to solve a problem.Meet the teamUnisys Global TeamTeam valuesThe core values and motivations that drive the team - explore if they resonate with you.Working styleThe team’s approach to tasks, collaboration and decision making - see if it aligns with your style.Applying with HatchUnisys is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.
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