Our client is looking for experienced and driven Customer Integration Applications Manager to oversee and manage a portfolio of critical customer integration applications, including Salesforce and WebMethods. This role combines technical leadership, strategic planning, and hands-on expertise to ensure the stability, performance, and security of these systems while supporting the organisation’s growth goals. Key Responsibilities: Lead the development, deployment, and support of Customer Integration applications, ensuring optimal performance and alignment with business objectives. Manage application components, including configuration, customisation, integration with AWS, and reporting. Develop strategies and operational standards to enhance customer experience and meet organisational growth targets. Collaborate with cross-functional teams and vendor partners to deliver enhancements, address technical issues, and implement improvements. Ensure compliance with cyber security standards, proactively monitoring for threats and maintaining robust security protocols. Develop and execute a 6-month to 3-year delivery roadmap, ensuring alignment with organisational goals. Provide training, technical documentation, and support to end-users and stakeholders. Stay informed on industry trends, emerging technologies, and best practices to drive innovation. Key Requirements: Strong experience managing customer integration applications, particularly Salesforce and WebMethods. Proven expertise in CRM, marketing solutions, and system integration. Deep understanding of application performance optimisation, data security, and technical problem-solving. Experience leading blended teams of internal staff and vendor partners. Excellent communication and collaboration skills to work with IT, operations, and business stakeholders. A proactive, solution-oriented approach with a focus on delivering results. Benefits Opportunity to lead a critical area of the business and drive meaningful impact. Collaborative and dynamic work environment. Chance to work with innovative technology and contribute to long-term organisational growth. If you would like to know more, please contact Milly at Milly.Kerei-keepatalentinternational.com or hit Apply Now