Online Customer Service Agent - Woolworths Ulverstone
Woolworths Online are seeking motivated, enthusiastic and energetic people for Homeshop Driver position within our Online Shopping Department at our Ulverstone Supermarket.
In this role, you will be the face of Woolworths out and about in the community, delivering groceries to customers that have placed an order online. It is a highly physical role that includes but is not limited to safely driving a light commercial vehicle whilst making deliveries, obeying all road rules, parking in safe locations, carrying out a pre-shift vehicle safety check while consistently delivering groceries in crates (up to 15-20kg) which requires repetitive bending, lifting and carrying as well as walking (often up and down flights of stairs) to the delivery point.
Our Online Delivery Service will provides 2 delivery sessions Monday to Sunday to support the shopping requirements of our local customers. The successful applicants will be required to be available to work shifts between 5.00am to 2.00pm or 1.00pm to 10.00pm. Additional hours wll be available within the store working with our teams in the Online/Replenishment Departments.
To be considered for the role applicants would need to demonstrate the following skills or criteria:
1. Exceptional customer service
2. Have the ability to manage difficult customer situations
3. Well developed verbal and written communication skills
4. Good interpersonal skills, be friendly and courteous
5. Ability to work independently
6. Well presented
7. Ability to work in a fast paced environment and be able to juggle a number of priorities
8. Current Full Driver’s Licence
Grow with the Group
Woolworths Group has announced it will be requiring Australian team members to be fully vaccinated against COVID-19 (subject to medical and religious exemptions).
As an inclusive, team-first company, our people are at the core of everything we do.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.
As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.
We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
We’d love to hear from You
Find yourself in a job that found you! If this role is not quite right but you are interested in a career at Woolworths you can join our talent community by registering your expression of interest .
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.