$38 per hour + Super 6 Month contract About Our Client This organisation is an esteemed player in the Business Services industry, employing over 1,000 personnel worldwide.With an emphasis on continuous growth, they pride themselves on their commitment to excellence and their high-quality customer service.Job Description Manage customer enquiries and complaints efficiently and professionally Maintain a strong knowledge of company products and services Collaborate with team members to achieve customer service objectives Identify and escalate priority issues to the management Record customer interactions, transactions, comments and complaints Provide accurate, valid and complete information to customers Follow up on customer interactions when necessary Contribute to team effort by accomplishing related results as needed The Successful Applicant A successful Customer Service Representative should have: A strong understanding of customer service principles and practices Excellent communication and interpersonal skills The ability to handle stressful situations and remain calm under pressure A problem-solving mindset and the ability to think critically Good IT skills, including the use of CRM systems A positive attitude and a team-oriented approach What's on Offer $38 per hour + Super 6 Month contract Opportunities for professional growth and development in the Business Services industry A central location in Albert Park We invite all interested candidates who meet the above criteria to apply for this exciting opportunity in the Business Services industry.