The OpportunityBlackwoods is seeking a highly capable & experienced operational leader to lead and manage a group of trade store teams in a nominated region across SA, to ensure the commercial performance of regional trade stores is effective to provide timely and efficient service and delivery outcomes to our customers.The role is responsible for realising key core business metrics in their region including NPS, Engagement, Safety, Sales Growth, DIFOT, Return on Capital.Your Key Responsibilities Include, But Not Limited ToDeliver exceptional service and build strong relationships with key regional customers to enhance retention and support business growth.Lead customer care initiatives, collaborate with sales teams, and implement feedback-driven improvements to reduce customer concerns.Drive sales growth by implementing marketing campaigns, increasing foot traffic, and maintaining stock and merchandising standards.Foster strong relationships with customers and suppliers, and mentor staff.
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