Add expected salary to your profile for insights.Hannover Re - more than 3,500 employees at locations all over the world.As a reinsurer, we protect customers in the event of a claim. This requires customised, innovative solutions. All this makes us one of the leading and most profitable reinsurance groups in the world as well as a reliable employer.We are seeking a Claims Assessor to join our Claims team. The role will be a maternity cover position reporting directly to our Claims Assessment Manager.About the role:As a Claims Assessor you will be responsible for ensuring that all claims are promptly assessed in line with the terms and conditions of the relevant insurance contract.Duties and Responsibilities:Managing Group and Retail claims portfolios (Income Protection, Total and Permanent Disablement, Trauma, Terminal Illness and Death).Responding to requests for reviews from the insured and their representatives on claim decisions.Participating in internal claims forums to discuss complex cases.Liaising with internal and external parties (e.g. Treating Medical Practitioners, Independent Medical Examiners, Rehabilitation Providers, Investigators, Underwriters, Chief Medical Officer).In conjunction with leader and team, continue to improve ways of working that remove waste, duplication and risk to improve team, customer and business outcomes.Contribute to keeping business processes up to date.About You:Experience & Qualifications:Advanced level excel skills.Minimum 3 years of technical knowledge of Direct / Group life insurance.Experience in the application of legislation and regulatory requirements (e.g. Insurance Contracts Act, LICOP, RG271).Excellent organisation, attention to detail and ability to prioritise effectively.Clear and effective communication both written and verbal.Strong analytical and problem solving skills.Personal Qualities:Strategic.Resourceful.Highly self-motivated.Professional.Versatile.Diplomatic.It is a requirement that all applicants have unlimited rights to work in Australia.What do we offer you:Are our values “Responsibility”, “Drive” and “We-Spirit” aligned with yours? We foster a culture of respect in our workplace, supporting and encouraging respectful communication and behaviours.Atmosphere: You will find an international working environment with short decision channels, an open feedback culture and a sense of community shaped by mutual respect and a readiness to help.Benefits: We value every individual and consider our people to be important to the success of our business. Structured onboarding, hybrid working arrangements, EAP as well as modern offers for personal development and wellness activities.Prospects: You contribute your specialist and methodological expertise, and we offer you fresh input and the opportunity to further develop your potential.Would you like to find out more about Hannover Re Australia? Visit our careers site: Hannover Re Careers.We not only offer a job and a title, but if you are looking for an organisation which values its people, then we want to hear from YOU! All you need to do is hit apply.No agencies please.
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