Administration Officer
Bribie Island and Caboolture Home Care
Permanent Full-Time Opportunity
Imagine a career with Churches of Christ
Established in 1930, we are one of Australia's largest and most diverse not-for-profit organisations. Active in the areas of family services, community housing, retirement living, home care, and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 services in more than 100 communities, we positively impact around 45,000 lives a year.
Employee Benefits:
As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills, and insurance) plus up to $2,649 p.a. on meal/entertainment benefits.
By being such a large organisation, we are also able to offer a range of compelling benefits, including but not limited to:
Salary sacrificing benefits that can greatly increase take-home pay.
Five (5) weeks of annual leave and the ability to purchase more.
Grants (for eligible employees) to assist in formal study.
Discounts through our large network of retail partners including JB Hi-Fi, The Good Guys, Goodlife Health Clubs, Bupa Health, and many more.
Employee Assistance Program.
A work culture that values you.
Highlighting the importance of this role:
Working alongside our local Bribie Island and Caboolture Home Care team, you will be assisting the team with enquiries and managing interactions with residents/relatives, suppliers, and other stakeholders. The Administration Officer contributes as an integral member of the Seniors Living group and supports activities aligned with the strategic direction of and consistent with the mission and values of Churches of Christ.
In this varied role, you will manage administrative tasks such as:
Respond to incoming enquiries and manage interactions with residents/relatives, suppliers, and other stakeholders via telephone, email, and/or website.
Provide clients with information and screening on home care services including home care funding packages and My Aged Care requirements.
Liaise with relevant teams to ensure paperwork, training, payroll, and compliance requirements are completed within the onboarding process for new staff.
Maintain training records, registrations, and police check renewals.
Schedule and organise meetings, interviews, training, and appointments as required; assist with administration of meetings including agenda management and minute distribution; prepare meeting rooms including presentation equipment.
Manage information in line with accreditation standards and provide administrative support to the team, including compliance reporting.
Organisational Accountabilities:
Actively participate as a team member while supporting the achievement of organisational strategies.
Provide a high standard of customer service to all stakeholders and participate in continuous improvement processes for service delivery.
Support service integration by providing seamless provision of client-focused care and services.
Actively commit to and perform work in accordance with quality standards and continuous improvement; identify and communicate improvement opportunities.
Comply with all legislation and regulations affecting the position.
Comply with the requirements of applicable service level agreements, and provide information for reports as required; support actions to ensure financial targets are met.
Support leadership by participating in professional development, performance appraisal processes, and feedback.
What you can bring to the team:
As a professional administrator with office experience, a high level of computer skill, and strong interpersonal skills will be highly regarded. Forward the mission and model the values of Churches of Christ in day-to-day work, including in all interactions with clients, families, staff, and other stakeholders.
To be suitable for the position, ideally, you have:
A Certificate III in Business Administration or equivalent.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Excellent organizational and time management skills.
Strong written and verbal communication skills.
Knowledge of the aged care/home care sector (desirable).
Experience in an administration role within the community services environment or similar, ideally with a customer service focus (desirable).
Possess or willingness to obtain:
Possess a current National Police Certificate – or the ability to acquire.
Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.
To apply:
To apply for this position please click the Apply Button. For further information, please contact Helen Long on 07 3410 3730.
We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.
Applications will be assessed as received.
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