Are you ready to step into a role where every day brings a new adventure? Certis Security is on the hunt for vibrant individuals to join our team as Retail Security Officers, dedicated to ensuring safety and serenity at a major retail hotspot in Geelong, Victoria. Bring your exceptional customer service skills to the forefront and embark on a career journey! We are looking for dedicated individuals with flexible availability, including both day and night shifts. Successful candidates may also be eligible for permanent night shift opportunities with additional compensation. Begin your journey with us in a casual position, with the potential for full-time advancement based on performance and availability. Your Mission, Should You Choose to Accept: Embark on a visual security mission, lending your watchful eye to client assets. Provide patrons with a great shopping experience - observing and reporting, ensuring personal safety is paramount. Master the art of defusing tensions and keeping the vibe positive in the face of anti-social behaviour. Maintain accurate records with incident reports and paperwork. Engage in investigations with passion, ensuring every detail is uncovered and reported. Shine with your top-notch customer service skills, treating clients and customers with fairness and respect. Stay calm under pressure and lead by example in implementing emergency procedures. Utilise your tech-savvy skills to navigate computer systems and communication tools effectively. What You Bring to the Table: A current Security Licence and Cert II in Security Operations. First Aid Certificate. Full working rights in Australia. Retail experience. A passion for excellence and ability to thrive in the fast-paced retail security environment. Strong communication skills in both writing and conversation. Flexibility with wide availability, including days, evenings, nights, and weekends. Here's Why You'll Love Working with Us! Enjoy a welcoming environment where everyone's uniqueness is celebrated. Ignite your potential with our focus on growth and development. Benefit from our discount program, offering exclusive deals at over 400 retailers nationwide. Access support anytime with our Employee Assistance Program (EAP). Fuel your curiosity with our Learning Management System (LMS). Join us in making a positive impact on the world. Ready to embark on this exciting journey with us? Join the Certis Security family today and be a part of something truly special! Diversity Statement Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role. Should you apply, please be advised that a member of the recruitment team will contact you only if a decision is made to proceed with your application to the next stage of the recruitment process. #J-18808-Ljbffr