This is your chance to take your career to new heights - why apply?Job Security: Join a globally recognized OEM with a stellar reputationCompetitive Salary: Attractive salary package based on experienceCareer Growth: Access to Learning & Development programs to propel your career forwardAbout the CompanyWith over 30 years of success, this leading materials handling OEM is renowned for its innovation and commitment to excellence.Join a company that:Invests in cutting-edge technology, including EV fleetsHas a people-focused management team and a collaborative cultureOffers extensive training and upskilling opportunities with OEM expertiseThe Role & BranchAs a Service Advisor based in the Western suburbs of Melbourne, you'll enjoy a Monday-to-Friday schedule, overseeing a team of Technicians and managing customer service in your area.Your Responsibilities:Lead daily service planning and execution for the teamEnsure fair and efficient work allocation to Service TechniciansAddress customer issues promptly and deliver effective solutionsManage operations across assigned sites, workshops, and machineryMaintain strict safety standardsTrain and develop staffWhat We're Looking ForYou don't need to come from a trade background, but if you've worked with technicians in a time-sensitive environment and are ready for a new challenge, we'd love to hear from you.You'll bring:Proven experience in a maintenance environmentSolid experience in maintenance planning and service executionKnowledge of SAP or willingness to learnStrong customer service, time management, and organizational skillsExcellent communication and interpersonal skillsApply now or reach out to Eleanor Russell on for more details and a confidential chat today.#J-18808-Ljbffr