APS5 Operations Officer – Federal Government Contract
Midland, WA & Darwin, NT | $55.24/hr | 3 Positions Available
Essential Skills & Requirements:
* Australian Citizenship (mandatory for Federal Government roles)
* Strong analytical, problem-solving, and data management abilities
* Proficiency in stakeholder engagement and team collaboration
* Ability to lead process improvement initiatives and meet key performance targets
* Strong written and verbal communication skills
* Labour hire position (casual loading included; no leave entitlements)
Role Overview:
Join a Federal Agency that works to make a positive impact on Australians with disabilities. As an APS5 Operations Officer, you’ll play a critical role in supporting Home and Living programs, resolving complex enquiries, and driving process improvements. This role requires someone who thrives in a collaborative environment and is capable of balancing multiple priorities.
Key Responsibilities:
* Provide secretariat support and handle enquiries related to Home and Living decisions
* Resolve participant issues and complaints effectively
* Lead initiatives that improve service processes and program outcomes
* Analyze data to create reports and dashboards for operational planning
* Contribute to team goals and performance targets
* Support and mentor team members on technical and administrative tasks
Contract Details:
* Start Date: 13th January 2025 (pending pre-employment checks)
* End Date: 31st December 2025
* Extensive background checks required, taking approximately 4 weeks. The client can accommodate standard notice periods.
Why Apply?
This role offers the chance to make a meaningful difference in the lives of Australians with disabilities, supporting a national initiative in a fast-paced, collaborative environment.
Note:
Only applicants willing to complete the background check process (including police and financial history checks) should apply.
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