Drive Team Success in a Leading Retailer
We are seeking an organised and inspiring leader to oversee one of our busiest departments, ensuring an outstanding customer experience and supporting a high-performing team.
Job Description
In this role, you will bring your passion for retail, attention to detail, and dedication to operational excellence to create an engaging and seamless shopping experience.
With a proven track record in retail, you're a hands-on leader who thrives in a fast-paced environment. Your excellent communication skills and customer focus allow you to connect easily with both team members and customers.
You're organised, proactive, and ready to make a positive impact on store performance.
Key Responsibilities:
* Lead and motivate a department team, fostering a culture of achievement and teamwork
* Deliver exceptional customer service, ensuring each shopper leaves satisfied
* Maintain high-volume stock levels and ensure accurate inventory control
* Support and develop your team, enhancing skills and boosting performance
* Collaborate with other departments to achieve overall store success
* Implement and uphold strong visual merchandising standards, making the department inviting and safe
* Drive KPIs and business objectives
Requirements:
* Proven experience leading teams of 10+ in large-format, big-box, or department store environments
* A commitment to delivering exceptional customer experiences
* Expertise in visual merchandising and managing stock in high-volume settings
* Excellent organisational and time management skills
* Passion for retail operations, with a strong drive to empower and support team members
* Skilled in rostering and optimising schedules
* Proficient in conducting stock-takes and inventory management
* Strong communicator, adept at setting clear expectations and driving team performance
Benefits:
* An attractive salary package with a rewarding bonus structure
* Generous staff discounts across a network of leading brands
* A balanced rotating roster working just one weekend in three and a monthly day off
* Clear pathways for career progression within a rapidly growing brand
* Extensive training
This is a unique opportunity to make your mark in a role where you'll truly make a difference.