Toowoomba Community Care is a not-for-profit community-based organisation focused on delivering services to enhance the quality of life for people who are aged or frail, as well as people with a disability and their care givers. We are looking for a person who can work with our organisational values and has a genuine desire to make a difference in a customer focused model of care with integrity and innovation.About the roleAs an Administration Officer, your role will be to support the organisation by providing high quality administrative and operational support that ensures the organisation can deliver business outcomes effectively, efficiently and professionally. You will be part of a dynamic and successful team.Your tasks will include:Reception and administration functions for the organisation as the first point of contact displaying exceptional internal and external customer service attitude and focusManage the information flow and triage incoming communication traffic utilising problem solving skillsSupport the day-to-day provision of high quality clerical, administrative and reception servicesLiaise with clients, carers, contractors and other teams within the organisationCommit to a seamless and streamlined administration support functionSupport a number of organisational teams to ensure day to day operationsScreening of calls, visitors, answer phones, take and email messages, answer queries, greet visitorsDeliver administrative systems and processes as required to support the organisationReceipting and banking for the organisations over the counter paymentsFile creation and management for organisational administrative documentsDay to day office routinesOrdering and managing resources, equipment and stockOpen and distribute mail, organisational emails, postage supplies, couriers, etc.Maintain the workplace to be presentable to a neat and tidy standardManage and maintain organisation stockWorking with the Operations Manager to prioritise and carry out required tasks as allocatedHigh attention to detail for data entryBenefits and perksEmployed under the SCHADS AwardAccess to optional Salary Packaging, Meal Entertainment CardAccess to our Employee Assistance ProgramUniform and laundry allowanceA supportive, positive, and rewarding workplace cultureRequirements:Positive National Police CheckOpen Australian Driver’s Licence (current)Current Vehicle Registration and Compulsory Third-Party InsuranceNDIS Worker Screening Card (Yellow)Positive Working with Children (Blue) CardCOVID-19 Immunizations (minimum of two)Complete Pre-employment Health Declaration outlining any pre-existing conditions (as detailed in section 571 of the Workers Compensation and Rehabilitation Act 2003).A covering letter (no more than 2 pages) outlining what makes you the ideal candidate for this role and how you see yourself fitting into the organisation.resume including the contact details of two current professional referees.
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