Reporting to the Operations Manager at Jacon Equipment & Comet Equipment, this position will be primarily responsible for working with aftermarket support for technical needs for utility vehicles, concrete pumping equipment, concrete transportation equipment, stackers, and water tanks for mobile equipment nationally and sometimes internationally.We encourage all trades that wish to learn to apply as we will train you. This role will involve the excitement of being involved with new equipment going to market and supporting the current fleet operationally.The position includes travel to mine sites, civil construction sites, and other areas where our equipment operates.The expectation of this role is to develop higher-skilled activities for equipment commissioning, troubleshooting, and fault diagnosis.Predelivery work and service will occasionally be needed.There is also an active hire fleet where pre-hire and de-hire inspections are needed, as well as on-site support.Key responsibilities: This role involves 60-70% field exposure.Provide technical support to customers, both internal and external.Advise and give feedback to the factory based on customer feedback.Train clients and commission equipment.Conduct repairs and maintenance based on customer requests.Provide on-site support for the hire fleet.Complete pre-hire and de-hire inspection reports for equipment.Perform testing, adjusting, and fault-finding diagnostics.Conduct root cause analyses of parts that are failing in the field and provide inputs and advice on warranty claims.Coordinate with the sales team, factory engineering, supply chain, and customers regarding our products.Install modification kits and check installation instructions from the factory.Plan and audit site maintenance, making recommendations on best practice site maintenance programs.Build training material.Perform other duties as required.The position is based in Sydney, Newcastle, or Brisbane; however, we can be flexible for the right candidate.If you are a mechanic working on cars, forklifts, cranes, or other types of mobile equipment with plant and maintenance experience and are looking to advance your career, we will train you.If you find the above interesting and working for a growing global OEM excites you, we would like to hear from you.For more information about this role, please contact .To apply online, please click on the appropriate link below.Alternatively, for a confidential discussion, please contact The Team at Jacon, quoting Ref No.1197646. #J-18808-Ljbffr