Hello there! My name is Matty Schreck, and I’m the Head of Design here at Wisetech Global.
Hiring Designers to build a great Product Design team in Sydney is not easy. Instead of boring you with yet another generic job description for a Senior UX Designer, I want to talk you through what we’re doing, and what types of people we’d like to join us. If by the end you think “I want to be part of this, and I have something to offer that will be useful,” then get in touch with us!
About the company
WiseTech Global is on a mission to change the world by creating breakthrough products that empower those who own, enable, and operate the world's supply chains. We’re the world’s biggest global logistics software company, with headquarters in Alexandria, Sydney. We’ve been listed on the ASX since 2016, and have over 3,000 employees worldwide, with offices in 50+ countries.
We are a globally distributed Design team of over 30 Product Designers, with the core of the team (more than 20 Designers) in Sydney’s Inner West. We look after our flagship product CargoWise, shipping many hundreds of improvements to the product every year.
Our open role: Embedded Senior UX Designer
We’ve grown from 5 to over 30 Product Designers in less than two years, and now we’re looking for an additional Senior UX Designer to take on an embedded position in one of our product domains. Let me explain how this role works:
We have implemented a hub-and-spoke structure to serve our main product, CargoWise:
* The HUB is formed by the Design System team, led by a Principal Designer who reports directly to me. We’ve built out a world-class Design System that supports every Designer in my team.
* The SPOKES are embedded Designers placed into business units for longer periods. These Designers focus on UX and user research, learning the subject matter from experts they work with.
* Hub and spokes work together to resolve difficult interaction problems. Embedded UX Designers have access to specialized UI Designers, while the Design System team learns of real-world challenges.
We’re looking for a Senior UX Designer who:
* Can tackle a vast spectrum of challenges of moderate to high complexity and carry a project through the entire double diamond of design thinking.
* Can integrate into existing workflows and educate cross-functional peers on the value of modern Product Design.
* Pursues outcomes pragmatically, making decisions even with high levels of uncertainty.
* Embraces the domain of logistics, understanding its complexities and challenges. This role is strictly Sydney only, as we work in a hybrid fashion, meeting every Tuesday at our Head Office in Alexandria.
We’re a tight team who lift each other up
A week as a Designer on our team usually starts with a Design Showcase session, where various Design Squads showcase their progress. Later in the week, we have our Design Critique session for constructive feedback. Every Designer has a weekly 1:1 with their manager for continuous feedback and coaching. We also have a Week-end Wind-Down, which is strictly social.
Get in touch
We hope that all of this has made you curious! As the Head of Design, I’m always happy to grab a virtual coffee and hop on a MS Teams call to tell you about this great opportunity. These chats are strictly no-strings-attached, and I can’t wait to meet you!
Before you Apply
From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks. By applying for this role and providing your personal information, you consent to WiseTech Global providing this information to our external service providers.
We are a global team of passionate people enabling and empowering the supply chains of the world.
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