Job Description: Medical Customer Service Agent (Morning Shift) NAOS Solutions is seeking a dedicated Medical Customer Service Agent for a pharmaceutical company. In this role, you will be responsible for providing exceptional customer service to patients and healthcare professionals. Handle incoming calls from customers regarding medical product information. Minimum Requirements: Educational Background: Faculty of Medicine, Dentistry, Pharmacy, Science, or Veterinary Proficiency in French and English, both verbal and written Experience in customer service is a plus Experience in treating diabetes and weight loss products Shifts: Morning Shift 11:00 AM to 07:00 PM (this could change to 09:00 AM to 05:00 PM due to business needs). The shift is 8 working hours including a 30-minute break. 2 days off per week: Fridays and Saturdays OR Saturdays and Sundays. Salary: 19,000 EGP Gross (Base salary 18,500 EGP + KPI bonus 500 EGP + Social and Medical insurance). Work Location: Maadi, Cairo If these requirements align with your qualifications, we encourage you to apply for the Medical Customer Service Agent position at NAOS Solutions. We look forward to reviewing your application. #J-18808-Ljbffr