Call Centre & Customer Service Customer Service Sydney Contract or Temp The Company National, market leading Services business based in West Gosford is looking to bring on a Customer Service/Admin candidate for an initially 6 month period, likely to extend or become permanent.The company has grown rapidly due to expanded service offering and are looking for an additional headcount to support the team.Parking on site & this role is office based.The role Reporting to the Customer Service Manager, you will become part of a high performing team.You will be responsible for maintaining all of the Customer Service & Admin procedures and will need to contribute to process improvements.The role will include but not be limited to: Duties Answering queries over the phone Responding to emails High volume data entry Ad hoc Administration Ensure accuracy of invoices/identifying invoice errors Managing and follow up of internal/external accounts queries Dispute resolution of large accounts Other ad hoc duties as required by the manager Skills & experience Ability to work autonomously Intermediate excel skills Proven Customer Service and phone experience Experience in a high-volume environment Team player You will be solutions and outcome focused