Job Title
Telstra Retail: Customer Service & Sales Consultant
Job Summary
A passionate customer service professional is sought to deliver an exceptional in-store customer experience, empowering customers through personalized solutions and technology expertise.
Key Responsibilities
* Provide outstanding customer service and support
* Develop customized solutions for customers' telecommunications needs
* Maintain up-to-date knowledge of Telstra products and services
* Meet sales targets and key performance indicators (KPIs)
Requirements
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Experience in a customer-facing role
* Demonstrated ability to learn and grow within the role
Benefits
* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* Inclusive approach to parental leave
* Unlimited access to 17,000 learning programs
* Team performance-based rewards and recognition programs
About Us
Telstra is committed to building a connected future, where everyone can thrive. We prioritize diversity, inclusion, and respect in our workplace culture, and we actively seek individuals from various backgrounds, ethnicities, genders, and abilities.