Q-Free ASA (OSE: QFR) is a global innovator in intelligent transportation systems that improve traffic flow, road safety, and air quality. With an open, collaborative approach to tolling, traffic and active transportation management, Q-Free works with customers and partners on every continent to digitize infrastructure and overcome modern mobility challenges for the greater good of society.Headquartered in Trondheim, Norway, Q-Free has annual revenues of approximately 1 billion NOK (120 million USD) and employs 400 transportation innovators, experts and enthusiasts. To learn more about how Q-Free is changing the movements of life, visit www.q-free.com.Project/Account Manager wanted!If your heart beats for technology and innovation and you can see yourself in a flexible and professional working environment - take a look over here! Q-Free is now hiring a new Project/Account Manager.At Q-Free, we believe in a world where roads connect us not just physically, but also through innovative solutions that improve everyday life for everyone. From the windy roads in Trondheim, where our journey began in 1984, to the bustling highways across the globe – our goal has been to reshape the future. And now? We're looking for you to join us!Founded in 1999, Q-Free Australia has a long history of delivering Tolling and Traffic Management projects. With market growth and new projects, we are looking for experienced Project/Account Manager to join our Sydney team. This role will ensure operational services, change management, service level performance monitoring are being consistently delivered. It also includes supporting small to large ongoing project deliveries.Your role with usAs part of our diverse team, you'll work across projects that contribute to safer, smarter, and more sustainable mobility worldwide. From intelligent transport systems (ITS) to the next generation of cooperative intelligent transport systems (C-ITS), your contributions will have a direct impact on how we, as a global community, move.As a Project/Account Manager you will be responsible for:Operational excellence in all areas of support and operationsProvide Operational support, escalation management and coordination of incidentsWhen required, assist team onsite with preventative maintenance of Q-Free systems, including night worksLead Post Incident Review processes to identify root cause and improvements to mitigate future occurrenceAct as the escalation point for all incident managementDirect and oversee maintenance of systems, including project managementPrice, quote, and invoice works per contractual requirementsNegotiate quotes, then engage and manage subcontractorsTechnically enthusiast to investigate, diagnose and resolve issues with hardware, software and systemsPreparation of project technical documentation and service and maintenance documentation, such as asset management plans, change management procedures, escalation procedures, troubleshooting guides, FAQ, and knowledge-base articles, and ensure team members and project staff create and contribute to the same documentation.Create, distribute, and review with clients the various reports required per contractual obligationsSupport ongoing deliveries such as planning (MS Project skills required), and reportingSupport ongoing delivery such as logistics, implementation and subcontractor managementWe take pride in setting an EPIC standard in everything we do, which is reflected in our values of Excellence, Passion, Innovation, and Collaboration.What do we offer?A chance to work with some of the sharpest minds in the industry.A culture that values diversity, inclusion, and personal growth.Flexibility in work hours and location – because we know great innovation can happen anytime.An opportunity to see your work in action all over the world.Qualifications? We're looking for:5 years’ experience in Road Infrastructures and/or Intelligent Transport System preferredGood knowledge of MS Office (Excel/PPT/MS Project)Experience in Service DeliveryStrong interpersonal skills with the ability to deal effectively with staff at all levelsExcellent problem-solving abilitySelf-motivated with excellent communication skillsDemonstrated ability to work under pressure and to meet strict deadlinesGenuine and professional approach to Stakeholder and Communications managementA flexible approach to employment with the ability to work 24/7 on call rosterHold a valid driver's licenceTAFE or equivalent trade qualifications in Electrical / Electronic / Systems with extensive experience in a comparable industry or Engineering Degree in Electrical / Electronic / Systems Engineering desirable but not mandatory.Ready to join us?If you meet some of these requirements, but not all, we still encourage you to submit your application and tell us how you can contribute to our journey.At Q-Free, we're dedicated to promoting work-life balance tailored to your needs, offering flexible work arrangements and leave choices. We aim to create an inclusive and welcoming environment for all team members. We prioritise diversity, inclusion, safety, and well-being, fostering a culture where every individual is treated equitably and respectfully.
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