Seeking an experienced Infrastructure Engineer to manage complex ICT issues and support on-premises & cloud technologies.Location: Barton, Canberra Classification: Contract Eligibility: Australian Citizenship Security Clearance: NV1 About the Role: We are seeking an experienced Infrastructure Engineer to join the ICT Operations team as a technical specialist.In this role, you will manage and resolve complex technical incidents within the ICT environment and provide expert technical advice.The ideal candidate will have experience with on-premises and cloud technologies and collaborate across teams working on networks, storage, platforms, backups, and unified communications.Skills in these areas will be highly advantageous.Strong generalist IT skills and the ability to work effectively with business units, system owners, and administrators to support technology initiatives are essential.If you thrive in a dynamic environment and enjoy solving complex problems, we'd love to hear from you!Key Responsibilities: Lead technical resolution of incidents and problems within ICT infrastructure, acting as a senior engineer.Collaborate across infrastructure teams to support incident and problem resolution.Provide technical expertise and advice to senior management.Develop and review project/service delivery documentation (Architecture, Designs, 'As built' documents, Operating Procedures).Build and maintain stakeholder relationships, including with executives, business reps, project managers, and staff.Configure and install server hardware, OS, and third-party products.Support cloud operations and Microsoft Office 365 products.Implement, manage, and maintain email and unified communications technologies.Complete diverse technical tasks in a secure environment.Contribute to a high-performing, multi-skilled team.Undertake other duties as directed by PM&C representatives.Performance will be monitored against agreed activities and milestones.Preferred Skills: Experience with Certificate Infrastructure.Expertise in Microsoft hybrid and full cloud technologies.Proficiency in Microsoft Server build and deployment.Knowledge of Windows PowerShell.Ideal Candidate: Citrix administration experience Proficiency in VMware and RSA Authentication Manager Experience working with thin clients and Certificate Infrastructure Strong knowledge of Active Directory and Microsoft Server build and deploy Experience with Linux Server technologies and Windows PowerShell Lead and contribute to solution design and delivery alongside Architects and the Senior Engineer Develop and review documentation, including Architecture, Designs, 'As built' documents, and Operating Procedures Build and maintain strong relationships with stakeholders across government, executives, and project managers Coordinate projects under the guidance of the Senior Engineer and Infrastructure Manager Perform various technical tasks within a secure environment Collaborate within a high-performing, multi-skilled team Undertake additional duties as directed by PM&C representatives About Ignite: At Ignite, we pride ourselves on being a leading recruitment agency in Australia, providing temporary, contract, and permanent recruitment services at all levels of seniority for businesses in both the public and private sectors.Our expertise spans various industries, including IT and Digital, Government, Business support, Engineering and Information Management recruitment.Plus, we provide sought-after On-demand IT services and Technology Services.We have an enviable track record of being a top 10 recruitment supplier to the federal government and have built strong client relationships over the past four decades.Our extensive talent database, with over 870,000 candidate records, combined with our national resource centre, means we deliver effective and efficient recruitment services.Ignite is dedicated to delivering exceptional recruitment, across Australia's public and private sectors Ignite has genuinely earned our reputation as a leading recruitment agency in Australia.As our name suggests, we're the spark that sets your bottom line alight by matching outstanding talent to your needs and culture.