This is a Department built entirely for children and young people and their communities. Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.
The child is at the centre of everything we do and the way we do it.
Duties
To undertake customer focused information and technology support services in one OR more of the following areas:
1. technical support of IT infrastructure including desktop PC equipment and associated information technology peripherals, networking equipment, servers and cloud services;
2. technical support of business applications software and development projects;
3. client support including assisting clients in skill development and identifying learning paths to build capability in use of information technology toolsets including Microsoft software, line of business and learning applications; and
4. provision of support, supervision and training for other IT support staff
As a member of the Information Technology and Services (ITS) Branch, you will provide service desk support for the Department’s ICT Enterprise Operating Environment that meets the Department’s business requirements together with working as part of the ITS Team undertaking day to day tasks to support the Department’s staff with a range of Information Technology systems.
Period of Appointment
Ongoing - ASAP Start date
Hours per fortnight
73.5 hours per fortnight
Essential Requirements
The Registration to Work with Vulnerable People Act 2013 requires persons undertaking work in a regulated activity to be registered. A regulated activity is a child related service or activity defined in the Registration to Work with Vulnerable People Regulations 2014. This registration must remain current and valid at all times whilst employed in this role and the status of this may be checked at any time during employment.
• Current Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment).
Desirable Requirements
5. Appropriate post-secondary qualification and/or industry experience relevant to the position.
6. At least two years’ experience in the delivery of ICT support and infrastructure services.
7. A current driver’s licence.
Statement of Duties and a reference guide to assist with applying online can be found here:
Information for Applicants (PDF)
FAQ - IT Support Officer