JOIN THE FUN! As the home of gaming and pop culture, yeah, we sell fun - our products are the coolest in the galaxy! - but we also have fun, with spectacular events, celebrations, competitions, and other festivities to brighten your workday.We take pride in being a safe, inclusive and supportive workplace, offering employee benefits that make a meaningful difference, and investing in our people's development to help them build long and rewarding careers.So come and join the fun, and do what you do best - with us! Your new role awaits… As an Assistant Store Manager, the purpose of your role is to assist the Store Manager in leading the team, providing quality customer service, running an efficient store and delivering the EB Experience. You will play a key role in ensuring that merchandising, inventory, financial and people management processes and standards are in place, taking full responsibility for the store's operations during the Store Manager's absence. Primary responsibilities include:Providing incredible service to all customersManaging the day to day store operationsMaintaining the store's appearance and organisation to a high standardInventory control and loss prevention for incoming, outgoing and current stockMaximising the store's profitability using KPI and sales dataCoaching and training teams for success and progressionLeading by example by embracing and upholding our Ethos values of Family, Integrity, Vitality, Vision, Accountability, Recognition, and Sustainability.This role is full time and does require flexible availability across public holidays, nights, and weekends. What are we looking for? To be successful in this role you will have:Demonstrated record of personal sales/KPI successAbility to coach and drive teams to KPI and sales successA focus on and passion for providing incredible Customer ServiceStrong communication, interpersonal and relationship-building skillsDemonstrated ability to plan, prioritise and delegate to meet agreed standards and timelinesAnalysis and problem-solving skillsExperience leading, motivating and developing staffHigh level of attention to detailExcellent merchandising skills What more do we offer? Employee discount at EB Games and Zing in store and onlineBenefits platform with discounts at all your favourite retailersPaid Parental LeaveFlexibility to support you and maintain work-life balanceEmployee Assistance Program (EAP) for you and your familyWorld-class wellbeing platformTraining & Development - Gamified Online Learning Platform, Leadership programs, Conferences. A little more about us… Over 25 years EB Games has become one of Australia & New Zealand's leading retailers, but we don't do retail like most companies. Step into our stores, office or warehouse and the energy and passion is undeniable. With more than 400 locations, EB Games and Zing Pop Culture stores are the home of expert advice, service, and iconic gaming and pop culture products. If you think you'd be the perfect fit - APPLY NOW! ** Applications close 08 November 2024 **