About The Property: The iconic Playford Hotel MGallery Collection brings together an eclectic mix of iconic South Australian experiences in one space and, in a sense, a taste of all that is on offer in the 'quality of life' capital.The hotel was named after Sir Thomas Playford, South Australia's longest serving premier and is built on the site of the original News Limited building. The Playford was originally built in 1998 and recently underwent a multi-million dollar refurbishment. We are now excited to have re-opened our stunning new-look hotel with 182 beautifully appointed rooms and suites as well as "Luma" Restaurant and Bar.Why work at an Accor managed property?Accor is far more than a worldwide leader, we welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Job Description: To plan and coordinate all Reservations activities to ensure a smooth and efficient running of the Department, whilst ensuring maximum revenue is achieved and high occupancy is maintained. Provides ongoing leadership, support and guidance to the entire Reservations team to ensure the overall success of the Department.- Supervision, support and training of Reservations Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact.- Handles all incoming reservations enquiries in a timely manner, taking particular care to up-sell and maximise revenue opportunities.- Coordinate group bookings at the Hotel, attempting to fulfil client requests and special needs where possible.- Maintain strong product knowledge – know all products and specials available at the Property and Properties in the surrounding Area.- Ensure familiarity with the reservations system, all tiers of the rate structure, occupancy and Property features to maximise occupancy at every opportunity.- Advise Sales Team of any relevant sales leads.The Ideal Candidate: · Minimum 1 year experience in a reservations/sales leadership role· Qualifications in Hospitality/ Tourism Management or Sales/Commercial· Hotel industry experience is preferred but not essential. We welcome applicants in similar roles with transferable skills such as travel agent managers, airline reservations managers, tour managers.· Demonstrated leadership experience, in a sales environment preferred.· Strong computer and systems skills preferably in Opera.