Head of Programs - Infrastructure, Operations and Cyber SecurityAMSA7 (Senior EL1 equivalent) - $144,374 - $167,369, Plus 15.4% SuperFlexible location (ACT, NSW, QLD, VIC)Full-time, ongoingWe are looking for a passionate and motivated leader to fill the Head of Programs - Infrastructure, Operations and Cyber Security position at the Australian Maritime Safety Authority. This position is being offered in Canberra, Sydney, Melbourne, and Brisbane on an ongoing basis.ABOUT THE ROLEReporting to the Director Infrastructure, Ops & Cybersecurity, the Head of Programs plays a critical role in delivering ICT projects for AMSA. This role is responsible for the execution of the service delivery component of the program in accordance with contractual requirements, EPMO standards and ICT service delivery best practices. This role will be required to:Manage a small team of delivery-focused resources.Guide the release process operated by outsourced partner.Co-ordinate the delivery of all ICT capabilities within AMSA projects.Assist with planning ICT projects.Co-ordinate and assign delivery resources including those from our insourced provider ASG.Co-ordinate the delivery of software life cycle changes.Source technical specialist resources as required to meet the demands of project delivery.As the Head of Programs, you will be responsible for:Manage the analysis, design, testing and delivery of information technology solutions.Coordinate the implementation of information systems change to minimise adverse impact on users and business service quality.Assist in the management of the IS applications service delivery functions, including development methods, processes and standards, capability and resource management, quality assurance, solution design and estimation, and architecture.Interpret business requirements and identify appropriate technical solutions. Identify business improvement opportunities through the strategic application of information technology solutions.Assist the Director in the strategic planning and provision of Information and Communications Technology (ICT) services to AMSA staff and customers.Coordinate and manage ICT project planning activity with the EPMO, including start-up meetings, cost estimation and resource planning.Coordinate and manage a team of ICT delivery staff. Manage risk mitigation and dependency activity to address significant delivery risk.Prepare and maintain the project management products required by the Project Executive, including the project plan, project logbook and work packages.Manage the project's governance and assurance processes.Monitor progress of the ICT delivery, manage related risks and prepare project status reports and Executive reports as required.Facilitate decisions required to progress the project and inform the Program Manager of any deviations from the plan.Track and report on the ICT project's budget position and use of resources.Take responsibility for overall progress, resolving issues, management of assets, quality reviews and initiating corrective action where necessary.Commit to the AMSA Code of Conduct and Values.SKILLS AND EXPERIENCETo be successful in this position, you will have the following skills and experience:Significant experience and high-level expertise in complex ICT project delivery.Program Manager (or comparable) role within a large and complex Enterprise sized environment.Complementary ITIL proficiencies such as release management or configuration management.Good working knowledge of IT service delivery best practices.Logical, methodical and pragmatic in work approach.Broad knowledge of ICT infrastructure and applications, commonly adopted in modern enterprise environments.Demonstrated ability to work under pressure and to take ownership of critical situations.Ability to manage complex relationships, and to drive performance of 3rd party suppliers.Well-developed written and interpersonal skills.Knowledge of procurement and supplier management.Proven ability to work within a team environment.HOW TO APPLYPlease complete your application on our website via the Careers at AMSA page by 11:55PM 6th December 2024. You will need to provide:your resume (maximum of 3 pages)a brief cover letter (maximum 800 words) outlining what you will bring to this role.Tan Dunn is the hiring manager for this role, however if you have any questions about the role, or regarding the recruitment process, please contact Pat Coelho at ******
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