Case Manager Level 1 Case Manager Level 1 | Australia - Melbourne At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further ourmitment to securing the future of our customers, partners, and themunity so we're ready when they need it offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let's care for tomorrow, so we can create a better future together, for everyone. You'll be responsible for
1. Maintaining and improving technical knowledge across all facets of claims management
2. Keeping up to date with legislative amendments and their practical application
3. Managing claims within delegated authority level to achieve the most cost-effective oue within the framework of the legislation, reviewing medical and like entitlements in line with our legislation andmunicating the oue of these reviews to various stakeholders
4. Ensuring that customer service standards are maintained through prompt resolution of enquiries
About you
5. Excellent customer service & ability to engage with multiple stakeholders
6. Effective verbal and writtenmunication skills
7. Proven ability to manage time effectively
8. Excellent team ethos
9. Proven ability to work in a fast-paced environment
10. Ability to achieve oues by reviewing medical and factual evidence
What's on offer
11. Be part of a team that's open-minded, supportive, and genuinely focused on customer oues
12. A sense of belonging in the workplace, where you are weed and encouraged to bring your most authentic self to work
13. An employer that ismitted to supporting your work/life balance and is always open to conversations about flexible & remote working
14. Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development
15. Insurance products - Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being
16. Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme
17. The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer
About Allianz At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only weed, but valued for the perspectives and talents they bring to work. We aremitted to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
Join us. Let's care for tomorrow.
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