Retail Manager
As a Retail Manager, you will oversee operations across our 5 Mackay locations across cafes, bars and our franchise brands, Boost and Red Rooster.
Our Airport teams deliver exceptional customer experiences, delicious fresh food and great coffee to travelers, 365 days a year.
You will drive results, manage costs, lead a diverse team, build strong relationships, partner with our Franchise partners and ensure compliance with safety, quality and people. Travel within QLD is required.
Key Responsibilities:
* Manage operations across multiple sites.
* Ensure compliance with relevant legislations and compliance requirements.
* Deliver exceptional client service and maintain strong relationships both internal and external.
* Deliver best in class franchise operations.
* Achieve budget results and manage costs effectively.
* Develop menus, products and identify sales trends.
* Lead, recruit, and train staff while maintaining Workplace Health and Safety.
Key Skills & Qualifications:
* Relevant Tertiary Degree or 2 years relevant industry experience (Retail/Food & Beverage/Franchising).
* Strong analytical skills with the ability to interpret data, take action and make recommendations.
* Excellent organisational skills and attention to detail, with a focus on accuracy and efficiency.
* Previous experience coordinating and delivering projects.
* High attention to detail, ability to multi-task and work in a fast-paced environment.
* RSA & QLD Food Safety Supervisor.
* Experience with relevant software programs and exposure to IT industry practices.
* Strong leadership, client relationship management and communication skills.
* Ability to manage budgets and staffing effectively.
Ideal Applicant:
* Experience in multi-site management and corporate hospitality.
* Proven leadership in a time-sensitive environment.
* Extensive experience in food & beverage with a passion for keeping up with food, coffee and beverage trends.
* Strong administrative, budgeting, and IT skills.
* Strong commercial acumen.
What We Offer:
* Competitive salary and benefits.
* Career development opportunities.
* Supportive team environment and work-life balance.
Job Type: Full-time
Pay: $75,000.00 – $85,000.00 per year
Benefits:
* Employee discount.
* Salary packaging.
Schedule:
* Monday to Friday.
Work Location: In person
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