Administrator - Client Retention Officer
Multidisciplinary Allied Health Team
Fun team environment
Full-time position (Monday to Friday)
The CompanyOne of Australia’s leading preventative Allied Health services providing holistic multidisciplinary care to children and adults. Their services are provided within 13 state of the art, fully equipped facilities across NSW and TAS and within the community. You will have the opportunity to work collaboratively within an incredible team of Allied Health Professionals including Speech Pathologists, Occupational Therapists, Physiotherapists, Exercise Physiologists, Dieticians and Podiatrists and Behaviour Support Practitioners.About the RoleCurrently seeking an experienced Administrator - Client Retention Officer to join a growing team in Nowra. This is an integral and challenging role within the business that will see you involved in a diverse range of activities, collaborating and assisting the team and our clients.Your daily duties would include:
Front of clinic client facing role
Managing practitioner appointments
Liaising with clients, families and practitioners
Organising incoming referrals and manage client waiting lists
Maintaining and expanding our referrer relationships
Processing billings for multiple funding streams – Private, Medicare, DVA, NDIS, HICAPS
General Administrative tasks including, emails, calls, reporting, filing
Processing client intake forms and service agreements
Assisting with Internal Audits
Organise general facility supplies and maintenance
Assist with induction of new practitioner & student placements
Essential Criteria
Must have experience in health industry administration role
Excellent communication skills
Ability to handle high workloads
Strong organisational skills
Attention to detail
Good knowledge of Microsoft Office products
NDIS experience is advantageous
Must be available Full Time Monday to Friday
About YouIf you are an experienced Administrator who enjoys a busy and varied role within a great supportive team environment, then we want to hear from you.