Job Title:
Cruise Consultant
About the Role:
We are seeking an experienced Reservations Consultant to join our busy team in Perth. As a Cruise Consultant, you will have a passion for travel and be able to quote and sell all manner of cruises and land arrangements.
Key Responsibilities:
* Answering calls from direct customers and providing exceptional customer service at all times.
* Tailor making cruise and tour itineraries to meet customer needs.
* Converting enquiries into sales and working towards sales targets to earn uncapped commission.
* Liaising with customers and suppliers, and being adept at time management and problem solving.
Requirements:
* Ideally two years of travel industry experience within a call centre or retail travel background.
* Solid sales experience and excellent cruise product knowledge.
* Outstanding customer service skills and a friendly telephone manner.
* Proficiency in GDS, Sabre, Amadeus or Galileo.
Benefits:
* $72k + super.
* Uncapped commission, great earning potential.
* Monday to Friday, 9am - 5pm (no late nights or weekends).
* No face to face consulting required.