Immerse yourself in an enriched experience of captivating refinement at Sofitel Adelaide, winner of the Australian Hotels Association SA 2023 Deluxe Hotel Accommodation and 2022 Restaurant Accommodation Division Awards. Our hotel is situated in the heart of Adelaide, footsteps from the River Torrens and Light Square, surrounded by the city's historic treasures and contemporary icons.
Join a wider global team leading the way in local sustainability initiatives and empower yourself to make a meaningful impact in our communities. We prioritize your wellbeing, enabling you to live life to the fullest.
Front Office Services Agent
A career that lets your passion shine: as a Front Office Services Agent, you are the heart of guest experiences, seamlessly balancing the roles of porter and guest service agent.
You will ensure every interaction reflects five-star excellence by providing warm welcomes and efficient check-ins, attending to departures, managing communications, promoting loyalty programs, and assisting with luggage.
Key Responsibilities:
* Deliver luxury service in line with Sofitel and LQA standards in a fast-paced environment.
* Work cohesively with fellow colleagues as part of a team.
* Manage communications and promote loyalty programs.
* Assist with luggage and provide exceptional guest service.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.