Description
Are you a proactive, organised, and enthusiastic individual eager to kick-start your career in the transport industry? We are looking for a Customer Service Officer to join our team in a fast-paced, full-time role where you'll manage inbound calls and emails, provide exceptional service, and build strong relationships with both internal and external customers. This role requires excellent communication skills, attention to detail, and the ability to follow guidelines while managing multiple tasks efficiently.
About the Opportunity:
* Full-time, permanent position
* Monday to Friday
* Handle inbound calls & emails, assist with customer inquiries
* Build rapport and maintain relationships with customers
* Perform general office and admin duties, including data entry
* Basic knowledge of QLD cities and towns highly regarded
What We Offer:
* Comprehensive training with internal career progression opportunities
* On-site parking available
* Employee Recognition Program – We love rewarding our team!
* Regular hours with a weekly pay cycle
* Strong focus on work-life balance
* Workplace Benefits Program offering discounts at major retailers
* Health Fund discounts with Medibank Private for singles or family cover
* Free access to our Employee Assistance Program, Mental Wellbeing Program, and Workplace Banking Program
Qualifications
About You:
* Experience in a fast-paced, dynamic environment is highly valued
* Ability to manage multiple tasks simultaneously with attention to detail
* A positive, proactive attitude and excellent communication skills
If you're ready to thrive in a dynamic environment and make an impact, we want to hear from you! Apply now to become part of a company that values its employees and offers great growth potential.
How to Apply:
1. please complete a brief, 5-minute behavioral assessment. This helps us better understand your preferred work style and natural strengths. Just click here and follow the steps. https://assessment.predictiveindex.com/0RP4/35366363-1866-4705-b583-e1ec3ccf147b?type=candidateba
2. Click “Apply now” or send your resume to talent@followmont.com.au
Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers. If this opportunity sounds interesting and aligns with your values, please apply
Service | Unity | Passion | Integrity | Innovation | Care