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Premium Business Banking Manager Department: Broker & Origination NSW/ACT
Division: Australia Commercial
Location: Sydney
About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role This role drives new customer acquisitions and plays a critical role in increasing Funds Under Management by providing whole of business finance solutions to help customers start, buy, grow, and run their business. As a Senior Business Banking Manager, you will achieve this by primarily developing and maintaining relationships with brokers, real estate agents, accountants, and prospective new business owners.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn, and grow. Whatever your role at ANZ, you'll be building your future while helping to build ours.
Role Type: Permanent
Role Location: Sydney NSW
Work Hours: Full-time What will your day look like? This role is accountable for:
Maintaining and leveraging deep relationships with brokers to achieve new to bank customers Driving a structured and disciplined weekly sales operating rhythm to achieve strong sales momentum Using data and insights to engage with potential and existing customers to identify opportunities New to bank acquisition including cold calling Effectively managing overall sales and revenue performance measured by Business Lending FUM drawn and other cross-sell opportunities Managing onboarding of new to bank customers and supporting effective handover to remote customer service Overall accountability for managing operational and credit risk Developing strong relationships and collaborating with internal stakeholders to solve complex problems Driving outstanding customer experience and outcomes measured through Net Promoter Score improvement Delivering excellent customer focus with genuine curiosity for understanding customer drivers and delivering solutions to meet their needs What will you bring? To grow and be successful in this role, you will ideally bring the following:
Experience in maintaining and leveraging relationships to achieve new to bank customers Ability to drive a structured and disciplined weekly sales operating rhythm Proficiency in using data and insights to engage with customers Experience in new to bank acquisition, including cold calling Capability to manage overall sales and revenue performance Experience in onboarding new customers and supporting customer service Accountability for managing operational and credit risk Strong relationship-building and collaboration skills Commitment to delivering outstanding customer experience Curiosity for understanding customer needs and delivering appropriate solutions You're not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
Job Posting End Date #J-18808-Ljbffr