Job Opportunity: Claims Manager A leading insurance brokerage is searching for a talented and experienced Claims Manager to join a dynamic team in the insurance sector. This role offers the chance to make a real impact by advocating for clients and leading technical excellence in claims management. Role Overview: The ideal candidate will possess a strong background in claims management, focusing on customer advocacy, problem-solving, and efficient claims processing. As the Claims Manager, you will lead a dedicated claims team to ensure fair and timely resolutions while delivering exceptional service to clients. Key Responsibilities: Customer Advocacy & Relationship Management: Serve as the primary advocate for clients throughout the claims process, ensuring positive outcomes. Maintain transparent communication with clients, keeping them informed at all stages of their claims. Achieve and maintain a 100% client satisfaction rating for a seamless claims experience. Problem-Solving & Claims Optimization: Collaborate with insurers, loss adjusters, and legal experts to secure optimal claim outcomes. Identify ways to ensure events are insured properly and that clients receive legally entitled settlements. Implement process improvements to reduce claim settlement times and minimize disputes. Technical Capability & Compliance: Lead the claims team, providing training to ensure accuracy in claim processing. Oversee regulatory compliance to ensure all claims meet industry laws and standards. Drive process automation initiatives to enhance efficiency and reduce errors. Candidate Requirements: Claims Expertise: 5 years of experience in insurance claims management, preferably within an insurance brokerage. Client-Centric Mindset: Strong advocacy for customers to ensure timely and fair settlements. Negotiation Skills: Proven track record of securing favorable outcomes with insurers. Problem-Solving Abilities: Experience in implementing process improvements to enhance claims efficiency. Technical Knowledge: In-depth understanding of policy wording and compliance requirements. Leadership Experience: Strong ability to manage and develop a high-performing claims team. Why Consider This Opportunity? Impact: Play a crucial role in influencing client experiences and contributing to business success. Career Growth: Opportunities for leadership roles in a growing, client-focused brokerage. Collaborative Culture: Join a supportive team that values expertise and innovation in claims management. Innovation-Driven: Be part of a forward-thinking company leveraging technology to enhance claims efficiency. If you are a seasoned claims professional ready to take the next step in your career, we encourage you to apply for this exciting opportunity as a Claims Manager. Your expertise can make a difference