Your key responsibilities
The Digital Transformation (DT) Product Management team is a multi-disciplinary team comprising Business Analysts, System Testers & Business Consultants. The DT Product Management Team provides consultancy, guidance, support & advice on business problems and product management, enhancement and support of implemented products that are managed as Business as Usual (BAU) through the provision of experienced business & process analysis and technical design skills.
The Principal Digital Business Consultant will be required to work in partnership with internal & external stakeholders in identifying business problems and formulating solutions that address these problems. The Principal Digital Business Consultant will possess exceptional communication, analytical & problem-solving skills including the ability to conceptualise, establish & implement new ideas.
As The Principal Business Consultant, You Will
* Undertake process analysis and mapping of current and future business processes, develop requirements, identify problems and opportunities, as well as identifying efficiencies or alternate solutions.
* Manage engagement with key stakeholders or process owners primarily around business problems, process change and readiness in preparation for the implementation of new processes, systems or technology.
* Establish relationships, collaborate with, consult and influence both business and technical stakeholders to effectively discover, define, validate, prioritise and continuously manage business needs that translate into business benefits.
* Apply appropriate business analysis frameworks and be able to promote and provide advice on use of appropriate techniques, methodologies, and tools, preferably aligned with Business Analysis Body of Knowledge.
* Identify project delivery issues and risks, assist with mitigation strategies, and escalate where necessary.
* Demonstrate ability to lead, manage and mentor fellow team members.
Technical Skills, Abilities And Cultural Capability
* Proven and practical experience in creating process flow diagrams, business process modelling (BPMN), and understanding process optimization techniques using Lean or Six Sigma.
* Skill in eliciting and documenting clear, concise, and comprehensive business requirements using techniques such as interviews, workshops, and prototyping.
* Familiarity with Waterfall and Agile development methodologies and software development, from requirements gathering through to testing and deployment.
* Proven experience in creating and presenting well-researched Options Analysis papers for review by senior executives.
* Capability to write technical documentation, user manuals, and other project-related documentation that is clear and understandable.
* Strong analytical and problem-solving skills to identify root causes of issues and propose effective solutions.
* Skills to negotiate priorities and resolve conflicts among stakeholders with different interests and objectives.
* Capability to work collaboratively in a team environment, including cross-functional teams, and to build consensus around proposed solutions.
Applications to remain current for 12 months
Job Ad Reference: QLD/626902/25
Closing Date: Wednesday, 9 April 2025
Occupational group Technical #J-18808-Ljbffr