Job Title: Capital Markets Trading Support Analyst
Sydney Asset Management Contract or Temporary
Our client, a leading financial services firm, is seeking a highly skilled Capital Markets Trading Support Analyst to join their Sydney office.
This role requires experience with OMS (Order Management Systems), particularly in supporting investment banking or capital markets trading floors.
The successful candidate will be responsible for day-to-day production regional support for Capital Markets Brokerage Trading Applications.
Scope of Work:
The Capital Markets team within the Asset Servicing arm is seeking an Analyst-level Production Support specialist to work independently within a global production support team.
Key Responsibilities:
* Provide technical and functional desk support across multiple technologies used by Brokerage Capital Market applications.
* Support business and operations partners and clients, liaising with upstream and downstream application teams.
* Candidates should be available Monday – Friday, with expectations of escalation from the business and/or team members.
* The candidate needs to have a good understanding and/or functional expertise in brokerage or any other OMS (Order Management System) trading support functions.
* The Candidate is expected to be located in Sydney and work on the trading floor in the Sydney office a minimum of 5 days a week.
Requirements:
* Previous financial markets experience required – ideally OMS experience in direct support of a trading team.
* Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required.
* 1-2 years of FIX Protocol experience required.
* Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required.
* ~3-7 years of work experience in any OMS, ideally Flextrade, highly regarded.
* Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines.
* Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.
* Highly flexible and adaptable to change with Effective communication and interpersonal skills.
* Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents.