Company Description
BETTER BEGINS HERE
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Crown is the ultimate destination for dining experiences, with a vast array of casual offerings to more premium settings. We have something to suit everyone’s tastes. We’re seeking an enthusiastic and dedicated individual to join the Resort Sales team on a permanent Full time basis.
As the Resort Sales Executive, you will be responsible for ensuring the Crown Perth Hotels and the Events and Conference departments exceed their financial, occupancy and business plan targets along with ensuring the sales team achieve their respective objectives and maximise opportunities for the whole of Crown.
The Sales Executive is required to manage the Resort Sales contracted accounts and new business opportunities as directed by Sales Managers and the Associate Director of Sales, ensuring there is a clear and solid business plan through the retention, development, and acquisition of accounts.
Your outstanding customer service skills and stakeholder engagement will allow you to source new business and maximise the potential of existing corporate accounts.
About you
You’ll bring the following:
1. Intermediate experience in a sales role
2. Excellent customer service skills
3. Experience in hotels, conference venues and sales & marketing within a global company
4. Demonstrated ability to manage priorities to deliver on business objectives
5. Ability to work autonomously and within a team environment
6. Experience in strategy development and business planning
7. Leadership skills
8. Demonstrated outstanding customer service with both internal and external stakeholders
9. Proficiency in Microsoft suite of products, Amadeus and Opera
10. Broad industry experience in a superior Hotel or Food & Beverage environment (Preferred)