Company benefits:
* A collaborative and supportive work environment.
* Opportunities for professional growth and development.
* Competitive salary and benefits package
About the role:
Our client is the market leader in their field here in WA, delivering tailored Facilities Management and Parking solutions to meet client needs. With a strong focus on building long lasting relationships and a collaborative culture, they have a high level of retention across both staff and clients
As the Sales and Leasing Coordinator, you will be integral to managing daily sales operations, fostering client relationships, and supporting our administrative processes. Your ability to prioritize tasks, work under pressure, and maintain high standards of customer service will be essential to our success.
Key Responsibilities:
1.
o Manage inbound customer inquiries, billing requests, and general account administration.
o Support monthly invoicing and client reporting, adhering to established formats and timelines.
o Serve as the primary contact for assigned client accounts.
o Build and maintain strong relationships, addressing inquiries and resolving issues proactively
o Provide exceptional customer service, acting as a liaison between clients and internal teams.
o Collaborate with the branch team to develop strategic account plans.
o Monitor account performance and identify growth opportunities.
o Marketing support.
Knowledge, Skills, and Experience:
* Demonstrated experience in administration and account management (minimum of 2 years preferred).
* Intermediate to advanced MS Office skills.
* Proven track record of delivering exceptional customer service and meeting client requirements.
* Exceptional written communication and verbal presentation skills.
* Strong problem-solving skills and the ability to multi-task effectively.
* Capacity to work under pressure while maintaining high standards of work.
* Self-motivated with the ability to manage workload independently.
If you have the required experience, please apply below. Alternatively, you can email a CV and covering letter to chloe@longreachrecruitment.com.au or call Chloe Thomas on 0452 345 478 for more information.