About the Role:
We are seeking a Senior Solutions Engineer to join our team, providing technical support and tailored solutions for key accounts.
You will lead training sessions and presentations, working closely with our sales team to customize solutions that meet customer needs.
This role involves collaborating with the Strategic Solutions Team on pre-sales activities, communicating client challenges, and mentoring junior team members.
Responsibilities:
* Providing comprehensive technical support and tailored solutions for key accounts
* Assisting key accounts in achieving their objectives through proactive engagement and responsiveness
* Collaborating closely with the Strategic Solutions Team on pre-sales activities
* Communicating client challenges and inquiries to internal teams
* Conducting engaging training courses for customers and staff
* Serving as a mentor and resource for junior team members
Requirements:
* Excellent communication and interpersonal skills
* Minimum of 10 years of experience in industrial automation
* Proficiency in GE Vernova software and Emerson PAC systems
* Demonstrated experience in site-based architectures, system deployments, commissioning, and technical support
* Bachelor of Engineering in Electrical, Electronics, Mechatronics Engineering, or similar
About Us:
IPD Group is a dynamic ASX listed, Australian owned business providing design, development and distribution of electrical products and technologies.