Job Summary
A dynamic cafe manager is needed to oversee daily operations, ensuring seamless customer experiences and staff performance. This role involves managing a team of wait staff, cooks, and baristas, providing training on drinks preparation and equipment use.
Main Responsibilities:
* Hiring and onboarding new employees
* Training staff on coffee preparation and equipment usage
* Coordinating with vendors for supplies
* Maintaining revenue and expense records
* Developing seasonal menu items based on customer preferences
* Providing excellent customer service and conflict resolution advice
* Ensuring cafe cleanliness and tidiness
* Fostering positive customer relationships
Requirements:
* Cafe or restaurant management experience
* Hands-on experience with professional coffee machines
* Availability to work within opening hours, including weekends and holidays
* Excellent communication and team management skills
* Customer service attitude
* High school diploma; additional certifications in Business Administration or Hospitality are a plus
* Full-time employment