About Mondrian
Mondrian is a way of travel that embodies groundbreaking design and progressive programming, making it a must-destination for locals and travelers alike.
With its presence at the heart of the world's most exciting cultural scenes, Mondrian serves up innovation and creativity for everyone. Our approach provides a playful framework for guests and locals to immerse themselves in the culture of each city we inhabit.
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Mondrian Gold Coast
This destination lifestyle precinct is set to debut on the sun-drenched esplanade of iconic Burleigh Beach in 2025.
Conceived by some of Australia and the world's most celebrated changemakers, risk takers, and creative thinkers, Mondrian Gold Coast is an immersive precinct reflecting the culture of one of Australia's most iconic coastal destinations.
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Culture and Innovation
We are creating a cultural precinct of imaginative spaces that reflect the sun, sand, and surf, enveloped around dynamic dining, entertainment, a cutting-edge spa with a world-class edge.
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Join Our Team
We are seeking creatives, innovators, and disruptors who challenge the status quo and are ready to be agents of change as we usher in one of the most exciting, progressive, and forward-thinking brands to make Burleigh its home.
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Job Description: Porter/Valet
We are looking for a Porter/Valet who will be responsible for delivering exceptional service to our guests upon their arrival and departure, ensuring a seamless and welcoming experience.
The successful candidate will ensure each guest's needs are met with care and attention, handling transportation arrangements, fulfilling special requests, or sharing local highlights.
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Main Duties/Responsibilities
* Greet guests upon arrival, offering a warm welcome and assisting with luggage, ensuring a seamless check-in and check-out experience.
* Safely park and retrieve guest vehicles in a timely manner while maintaining a high level of professionalism and attention to detail.
* Maintain up-to-date knowledge of hotel amenities, services, and local attractions to provide accurate information and recommendations to guests.
* Provide support to residents in the residences tower with any requests or services as needed, including luggage handling and other personalized assistance.
* Arrange transportation (e.g., taxi cab, shuttle bus) for guests/residents/visitors, and record advance transportation request as needed.
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Qualifications
* Previous experience in a guest services or valet role preferred but not required.
* Excellent customer service and communication skills.
* Knowledge of the Gold Coast region, including local attractions, restaurants, events, and cultural landmarks preferred but not required.
* Must be able to speak, read, write, and understand English. Additional knowledge of international and local languages is appreciated but not mandated.
* Friendly, approachable, and professional demeanor with a positive attitude.
* Ability to work flexible shifts, including evenings, weekends, and holidays.
* Current driver's license – manual is preferred.
* Must have full Australian Working Rights.