Looking to innovate at a leading federal agency?You will be joining a specialized government contractor supporting the government, where you'll play a crucial role in enhancing and maintaining their CRM systems. This position offers an exciting opportunity to impact national security through advanced IT solutions.Role Responsibilities:Design, develop, and modify the ServiceNow platform to optimize NSD business processes, including ITSM, ITBM, and SPM modules.Develop and maintain Salesforce as a case/matter management platform, utilizing native applications, custom workflows, and APIs.Collaborate with various mission partners to integrate data repositories and enhance system functionalities.Ensure the seamless operation of CRM system.Required Skills & Experience:10+ years of experience with CRM systems development.Proficiency with the configuration, support, and maintenance of ServiceNow.Proficiency with the configuration, support, and maintenance of Salesforce.Bachelor's Degree required; advanced degree preferred.Salary & Benefits:Competitive salary: $80,000 annually.Health, Dental, and Vision insurance401(k) planFlexible Spending Account (FSA)11 Paid Federal HolidaysPaid Time Off (PTO)Education reimbursement
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