Australia's leading Holiday Park, BIG4 Adventure Whitsunday Resort, is seeking to employ a dynamic reservations team member to join our team. This role would suit someone currently working in a Reservations/Sales position who is ready for their next exciting career opportunity! The ideal candidate should have the below prerequisites: Minimum 1-2 years knowledge of a PMS system Ability to work under pressure and exceptional attention to detail Delivering helpful, welcoming, and professional service to guests over the phone and via email Focus on driving direct reservations, tour bookings and membership sign-ups Accurately creating reservations and driving upsell/cross-sell initiatives to maximise revenue Processing deposits and payments of reservations as per Standard Operating Procedure Guidelines Mid-day and end-of-day audit of reservations Flexibility to work an evolving roster Attention to detail, strong problem-solving skills and excellent communication skills are the most important characteristics for this position. Working hours can vary from 7.00am to 7.30pm and may include weekends and public holidays. Please only apply if you have a permanent work visa. #J-18808-Ljbffr