Talent International is currently recruiting for an Assistant Program Officer (Grade 3/4) x 6 to work for a NSW Government client based in Sydney. This is a 2-month contract. The role is paying $38.40/hour Super. 7.6 hours a day / 38 hours a week The primary purpose of the role The Assistant Program Officer provides administrative and clerical support services that support the functions of one or more clients’ Councils. The role supports the Councils to protect the health and safety of the public through the regulation of health practitioners in NSW. Roles will be allocated responsibility in one or more areas: Managing complaints about health practitioners received by the Councils Administrative and secretarial duties to support the efficient management of Council functions Managing a caseload of health practitioners whose professional performance or professional conduct may be unsatisfactory or whose health may be impaired. Key Accountabilities: Identifying potentially serious complaints and restrictions (conditions and suspensions) and helping to assess the associated risk Managing a caseload of complaints or of health practitioners at various stages of the Councils’ regulatory processes Draft written correspondence in the form of reports and briefs for assessment and by time frames and legislative requirements Undertake clerical duties and administrative services to support the efficient management of complaints and Council/Committee decisions within set timeframes Scheduling and supporting meetings, interviews, assessments and hearings including booking appointments, travel, meeting rooms and catering and preparing and distributing agendas and briefs Maintaining the database and records management system to ensure the availability of up-to-date, accurate and compliant information while safeguarding the privacy of complainants and practitioners Respond to telephone enquiries and correspondence from stakeholders to provide accurate and timely information about the complaints process including referrals to other agencies as required Essential requirements: High level of understanding of confidentiality and privacy requirements or the ability to acquire this understanding quickly; ability to be sensitive and discreet in a range of situations Administrative skills and a high level of attention to detail Demonstrated ability to work in a team-based environment General understanding of legislative frameworks and their application. If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 / uvez.ahmedtalentinternational.com for a confidential discussion.