Key Highlights
A Food & Beverage All Rounder role awaits you at Mantra Legends, where you will have the opportunity to warmly welcome guests and accompany them on a delightful culinary journey.
Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Precision, customer satisfaction, and collaborative spirit are crucial in making every event a success.
The Role:
* Casual loading applies to hourly rates, with varying pay based on day of the week and public holidays.
* A supportive and fun team environment.
Primary Responsibilities:
* Create a welcoming atmosphere that turns moments into memories and experiences into stories.
* Transform obstacles into opportunities, demonstrating problem-solving abilities and positivity.
* Elevate dining experiences with personalized food and beverage suggestions within outlets and events.
* Craft an unforgettable experience through upselling, focusing on guest satisfaction.
* Proactively increase product knowledge.
* Communicate effectively with guests and colleagues for seamless teamwork.
* Maintain high standards in setting up and packing service areas.
Skills & Experience:
* Proven customer service track record in the hospitality sector.
* Proficiency in food & beverage protocols, including table service, beverage expertise, event service, and coffee crafting skills.
* Adaptability in diverse food & beverage settings, with flexibility across different schedules.
* Possession of a valid RSA or equivalent qualification.
* Passion for engaging with patrons and collaborating within a team of diverse professionals.
About Accor
We welcome you as you are, offering opportunities for growth and learning. By joining Accor, you can shape your own story and contribute to tomorrow's hospitality. We strive to build diverse teams globally and invite you to join us.