Senior Manager, The Star Club Program
About your new role
We have a fantastic opportunity for a Senior Manager - The Star Club Program to oversee The Star Entertainment Group’s loyalty program. You will play a pivotal role in driving engagement in our program and own the strategy and projects relating to our members from start to end.
Our benefits
1. Flexible working arrangements that suit your needs
2. Permanent, Full time role with competitive salary package + bonus
3. Both parental and secondary carers leave available to all employees
4. 30% Discounts across award winning restaurants and accommodation
5. Lifestyle discounts including gym memberships and dry-cleaning services
6. Complimentary meal on site every day, including hot meals, sandwich bar and more
7. Discounted parking + other transport options (dependent on property)
8. Groupwide Diversity and Inclusion strategy for LGBTQI+, Gender, Culture and Indigenous
9. The Star is an Employer of Choice for Gender Diversity awarded by WGEA
To be successful in this role you will have:
10. Bachelor's degree in business, marketing, advertising preferred
11. 5 years of marketing experience across multiple facets of loyalty and/or marketing including direct marketing, online and offline media and brand marketing
12. 3 years of experience managing multi-million-dollar budgets
13. Demonstrated success in setting marketing goals and leading cross functional groups through concept development and execution
14. Proven experience in successfully managing multi-channel, national programs
15. Proven experience in partnering with technology teams to deliver customer experience improvements
16. Deep understanding of loyalty & retention marketing
17. Ability to build strong relationship with peers and senior leadership
18. Strong analytical and problem-solving skills
About us
The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.
Our culture
At The Star, we’re passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTQI+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.
The Star is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.